Poole Quay Hotel, Poole ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

The Quay, Poole, United Kingdom, BH15 1HD

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Poole600 m

Airports

Bournemouth (BOH) 20.6 km

Southampton (SOU) 62.1 km

Bus

Bus stop800 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

GBP 7 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Currency exchange
Smoke detectors

Sports & Fitness

Water sports
Golf course

Guest Parking

Electric kettle

Services

Room service
Laundry
Wake up service

Dining

Restaurant
Bar/ Lounge area
Coffee/Tea in lobby

Business

Conference room

Children

Cots

Spa & Leisure

Barbeque grills

Room features

Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Paid films
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

The Quay, Poole, United Kingdom, BH15 1HD

Map view

The Quay, Poole, United Kingdom, BH15 1HD

City landmarks

Museum

Poole Museum and Scaplen's Court Museum and Herb Garden

790 m

West Quay Road

RNLI Memorial Sculpture

680 m

Bridge

Twin Sails Bridge

800 m

The Quay

Purbeck Pottery

670 m

The Quay

Sea Music Sculpture

770 m

Shopping Area

The Dolphin Centre

840 m

Museum

Poole Waterfront Museum

610 m

Island

Brownsea Island

2.4 km

The Quay

Birds of Poole Harbour

630 m

Baiter Park

1.1 km

Park

Poole Park

2.1 km

The Project Climbing Centre

1.0 km

Evening Hill

2.3 km

Stanley Green Rd

Poole Town FC Stadium

1.8 km

Park

Poole Park Santas Grotto

1.4 km

Poole BH15 1XR

Harbourside Park

1.2 km

Bay

Holes Bay

2.1 km

Boating Lake

1.2 km

Park

Hamworthy Park

2.3 km

Park

Upton Country Park

3.4 km

Whitecliff Road

Whitecliff Recreation Ground Play Area

2.0 km

Island

Brownsea Island Scout camp

2.6 km

Poole BH14 8UF

Ashley Cross Green

2.6 km

99 Lake Dr

Lake Pier

3.0 km

Nearby

PooleEngland

Poole Harbour

600 m

Museum

Poole Old Lifeboat Museum

230 m

The Quay

RNLI Lifeboat Museum

190 m

Unit D2-D5

Studio Poole

480 m

Jolly Sailor

Poole Quay Ferry

540 m

Restaurants

The Quay

440 m

21 The Quay

Jolly Sailor

390 m

The Quay

Pete's Plaice

570 m

1A Old Orchard

Tradewinds Coffee Lounge

470 m

49 The Quay Titan Leathercraft

Giggi Gelateria Italian ice cream

610 m

66A High Street

Hortons Of Poole

620 m

65 High Street

All Things Nice

490 m

90 High Street

Just Bean Ground

610 m

60 High Street

No.1 New St

500 m

1 New Street

Butler and Hops

610 m

88 High Street

New Orchard Cafe

520 m

5-9 New Orchard

The Foundry Arms At Poole

490 m

58 Lagland Street

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Great view

Pleasant dining area

Delayed responses

Limited menu options

7.6/10

Very good

Rooms

7.3

Location

9.0

Service

7.0

Dining

7.5

3.5/5 based on 1659 reviews

#5 of 13 hotels in Poole based on Tripadvisor

Susan

United States, March 2024

7.6/10

The hotel is situated right on the marina, offering excellent views and a pleasant dining area overlooking the marina. The location is great with cafes nearby and easy access to transportation, but lacks responsiveness from the manager. The rooms need modernization, especially the bathrooms on upper floors, despite having air conditioning. The dining experience offers fresh French pastries. The price may be a consideration, and there are no specific comments on the facilities.

Rooms

7.0

The rooms with a large window overlooking the quay are in need of modernization, particularly the bathrooms on the upper floors, despite having air conditioning.

Service

6.0

The service lacks responsiveness from the manager but provides room service, laundry, and wake up service.

Location

9.0

The location is fantastic, right on the marina, with easy access to cafes, and close to the bus stop.

Dining

8.0

The dining experience includes fresh French pastries.

Facilities

Arthur

United Kingdom, September 2023

7.8/10

This hotel offers a delightful view of the harbour and is perfect for those looking for a nice stay. The rooms provide a large window overlooking the quay with a great view, but service might lack prompt responses from the manager. The location is excellent, situated right on the marina with a pleasant dining area, although the dining options might be limited. Overall, a comfortable choice with some room for improvement in service and dining.

Rooms

8.0

The rooms offer a large window with a lovely view of the quay.

Service

7.0

The service is friendly, but there were delays in responses from the manager.

Location

9.0

The hotel's location on the marina is excellent, with a charming view overlooking the marina.

Dining

7.0

The dining experience is good, but the menu options could be more varied.

Facilities

8.0

The facilities are well-kept and convenient for a pleasant stay.

Great view

Delayed responses

George

United Kingdom, July 2023

8.0/10

My stay at the hotel was truly unforgettable, with the breathtaking view of the harbor right from my room and the excellent service provided. However, the room could use some modernization, especially the bathrooms. Despite this, the overall experience was fantastic.

Rooms

7.0

The room had a great view of the harbor and a large window overlooking the quay. However, some modernization, particularly in the bathrooms, is needed.

Service

7.0

The manager unfortunately did not respond promptly, but the room service, laundry, and wake-up service were all efficiently handled.

Location

9.0

The hotel's location is perfect, right across from the harbor and offering easy access to the marina and even the railway station.

Dining

8.0

I enjoyed a delightful dining experience at the harbor view restaurant, especially the meat dishes. However, more variety could improve the overall dining experience.

Facilities

9.0

The facilities at the hotel were top-notch, catering to all my needs during my stay.

John

United Kingdom, May 2023

7.8/10

The hotel has a stunning location right on the marina with a lovely view. The rooms need modernization, especially the bathrooms, but the harbor view is fantastic. The service lacks response from the manager, although room service, laundry, and wake-up service are available. The dining area offers authentic dishes but could be improved. Overall, the hotel is excellent in a very pleasant dining area with a lovely view overlooking the marina.

Rooms

7.0

The rooms with a large window overlooking the quay need modernization, especially the bathrooms. The harbor view is stunning.

Service

8.0

The service is good overall, with available room service, laundry, and wake-up service.

Location

9.0

The hotel's location right on the marina offers a fantastic view, and it's close to the harbor.

Dining

7.0

The dining experience offers authentic dishes but could be improved with more variety.